Jerry Olatoyan
Data Synchronization Specialist (Crm Transition & Data Operations) @Alberta Blue Cross
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WORK HISTORY
Data Synchronization Specialist (Crm Transition & Data Operations) @Alberta Blue Cross
Calgary, AB, CA
Maintaining CRM data integrity and operational continuity by synchronizing, validating, and transforming 1,500+ records daily across 14 SALES reports — sustaining business operations while automated integrations are built.• Eliminated 350 duplicate records in a single day (36% de-duplication rate) through prioritized sequencing logic across Contacts, Leads, and Opportunities for IPs and Group.• Achieved 100% same-day CRM import realization for 626 new records via rigorous preparation, field validation, and confirmation workflows, eliminating downstream remediation.• Executing 127 controlled CRM updates daily (21% actionable) while validating 68% as confirmed No Change — preventing unnecessary overwrites and preserving record history.• Reduced operational noise by triaging 11% of records as Not-in-CRM or Ignore using timestamp-driven business rules, keeping focus on high-value actionable data.• Preserved Contact–Opportunity relationships by reconciling and updating Potential Sales Numbers (PSNs), eliminating orphaned and mis-linked records from pipeline reporting.• Strengthened enterprise auditability with row-level processing comments and daily tracking logs capturing imports, updates, de-duplication volumes, and exceptions.• Reduced CRM update errors and rework by standardizing data quality controls, including source attribution, benefit provider normalization, and phone/postal code cleansing.• Coordinating transition to operations through report promotion (IGR pattern), batch scheduling (Control-M), access provisioning (Git, ODS, OPR, Mid-Tier), and end-to-end operational documentation.
EDUCATION
University of the Witwatersrand
Doctor of Philosophy - PhD, Geography Archaeology and Environmental Studies
University of Ibadan
Bachelor's degree, Environmental Studies
University of Ibadan
Master's degree, Environmental archaeology
ABOUT JERRY OLATOYAN
I turn complex data into actionable insights that drive business growth, operational efficiency, and strategic decision-making. With 5+ years of experience across consulting, finance, tax compliance, logistics, education, and sales, I specialize in translating data into clear, impactful recommendations for stakeholders. Currently, as a Data specialist (CRM & Data Operations) at Alberta Blue Cross, I manage 1,500+ CRM records daily, ensuring data integrity, preventing duplicates, and enabling seamless operations during system transitions. I streamline updates, reconcile relationships between contacts and opportunities, and maintain full auditability — delivering high-quality, actionable data for business teams. Proficient in SQL, Python, Excel, Power BI, and Tableau, I build interactive dashboards, automate reporting, and apply predictive modeling to uncover trends, optimize processes, and improve outcomes. Key achievements: · Reduced reporting time by 40% through automated dashboards · Improved tax forecasting accuracy by 15% · Developed predictive sales models with 90% accuracy, informing marketing strategy and resource allocation · Enabled self-service analytics adoption, empowering teams to make data-driven decisions I am motivated by solving complex data challenges, designing scalable analytics solutions, and collaborating across teams to uncover insights that make a real impact. I am actively seeking opportunities to leverage my expertise in data analysis, compliance analytics, and business intelligence to deliver measurable results. Core Skills: SQL · Python (Pandas, Scikit-learn) · Excel · Power BI · Tableau · DAX · Power Query · ETL & Data Cleaning · Data Storytelling · Predictive Modeling · Dashboard Development · KPI Reporting · Compliance Analytics · Power Automate
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