Jerry Gerardi
F/T Supervisor @ Brooks Brothers; PA Announcer @ Revere HS FB & BB, Revere Youth FB, Comcast BB Tournament and Nat\'l Prep School Invitational
- Role
- Legendary Customer Service at Brooks Brothers
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Jerry Gerardi
Since 2006, I have been honored to work retail for four quality companies: Brooks…
Experience
Legendary Customer Service
Aug 2016 — Present · Somerville, MA, US
Responsibilities include but not limited to providing legendary customer service to all guests who enter store by building and maintaining relationships with them along the way; Store opening duties: count money and balance registers, prepare, pick and pack any merchandise/fulfill orders to be shipped for online customers including coordinate with UPS any overnight pickups via their website; create daily Repp guide for staff which include sales goals, statistics (Sales, KPI) from the day before, week, month compared to goal and LY; Check in any boxes of shipment from warehouse on a daily basis; Instrumental in helping store make its goals in sales (+9.8% to plan FY 20••••18) as well as opening of store credit cards (Top salesperson and credit card getter for store:>$500k & 118 CCs)[FY 20••••18]; Actively involved in company\'s charitable endeavors such as Make-A-Wish fund drives as well as St. Jude Children\'s research hospital fund drives (Part of team that raised record $12,229.83 Nov. 2017-Jan. 2018) and charity walks.(2018 & 2019), Individually, recognized as part of the \"Circle of Excellence\" for Top 50 salespeople companywide 2021, 2022, 2023; Part of team whose total sales for FY23 exceeded previous year by.8%> REFERENCE: Leigh Morong, Store Manager (61••••••20
Education
Revere High School
High School
1988 — 1992
Emerson College
B.S., Mass Communications
1992 — 1996
Skills
- Video Production
- Classics
- Production Assistance
- Photoshop
- Creativity
- Public Relations
- Chyron
- Spotting
- Camera Operating
- Curiosity
- Character Generator
- Customer Experience
- On-Air Announcing
- Sports Entertainment
- Drawing
- Always Willing to Learn
- Basketball
- Baseball
- Accurate Data Entry
- Singing
- Fashion
- Retail
- Public Speaking
- Play-by-Play
- Horse Racing
- Friendliness
- Walking
- Pronunciation
- Dependable Team Player
- Outstanding People Skills
- Wardrobe Analysis
- Television Studio Production
- Graphics
- Self-Driven
- Enthusiast
- Open-Mindedness
- Football
- Highly Versatile
- Building Relationships
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