Jerry Evans

About Jerry Evans

Responsible for day-to-day operational duties of all hotel services from front office, housekeeping, food & beverage outlets, banquets & meeting space, sales/catering and maintenance. Additional responsibilities include human resources, accounting and team benefit management. Multi-unit experience in hotels and food & beverage operations with hands-on service approach. Emphasis on improving P&L performance, maximizing revenue opportunities, operational controls, guest and associate satisfaction all while developing and retaining a strong team. Maintained top 25% in the brand for guest service at Hyatt & Hilton properties while managing a #1 Trip Advisor ranking at three hotels. A successful veteran in hospitality management of 25-years with a wide range of disciplines including full-service, select service, airport, luxury and resort properties in multiple markets of Chicago.

Experience

1. General Manager

   Embassy Suites by Hilton Milwaukee Brookfield

   May 2023 — Present · Milwaukee, WI, US

Education

• Eastern Illinois University

  Bachelors of Science, Hotel / Restaurant Management

  1994

Skills

• Rooms Division
• Hospitality Industry
• Menu Development
• Sales
• Restaurant Management
• Event Management
• Meeting Planning
• Hospitality
• Event Planning
• Strategic Planning
• Hotel Management
• Human Resources
• Resorts
• Front Office
• Team Building
• Management
• Budgeting
• Pre-Opening
• Micros
• Hotels
• Banquet Operations
• Catering
• Yield Management
• Hospitality Management
• Budgets
• Food
• Hiring
• Property Management Systems
• Banquets
• Customer Satisfaction
• Training
• Golf
• Food & Beverage
• Revenue Analysis
• Customer Service