Jerry C.
Claims Manager @ Delta Air Lines | Customer Service, Recovery Solutions
- Role
- Claims Manager at Delta Air Lines
- Location
- Aiken, SC, US
- LinkedIn followers
- 500 followers
About Jerry C.
I’m building a network around renewable energy, sustainability, and impact‑driven…
Experience
Claims Manager
Oct 2009 — Present · Augusta, GA, US
For over 15 years, I have served Delta Air Lines in various customer service type rolls. Predominately in the customer correspondence space to resolve service failures.As a Customer Experience Specialist/Claims Manager, my main objective is to obtain a successful recovery conclusion to a Baggage Service Failure using Phoenix/Salesforce as the primary tool.
Education
DeVry University-California
Telecommunications Management
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