Jerrod Kraft
- Role
- Senior Project Management Consultant at Projé Inc
- Location
- Clarksville, IN, US
- LinkedIn followers
- 500 followers
About Jerrod Kraft
Health plan and service delivery professional with over a decade of experience including…
Experience
Senior Project Management Consultant
Mar 2023 — Present
Conducted a business process & Facets technical optimization assessment of Enrollment, Sales & Communications processes for a major West Coast health plan. Assessment spanned across multiple lines of business and focused on automation of manual processes and elimination of technical roadblocks requiring operational workarounds. Identified > 100 process gaps for optimization which were summarized into 42 definitive opportunities for improvement. Opportunities summary included estimated implementation effort and cost-benefit analysis for evaluation by business teams and executives.
Education
Western Kentucky University
Master of Arts - MA, Organizational Leadership
2016 — 2017
Indiana Wesleyan University
Bachelor's of Science, Business Management
2014 — 2016
Skills
- Customer Service
- Healthcare
- Social Media Marketing
- Quality Improvement
- Team Building
- Data Entry
- Interpersonal Leadership
- Patient Safety
- Process Improvement
- Project Implementation
- Leadership
- Project Planning
- Physician Relations
- Hipaa
- Public Speaking
- Customer Satisfaction
- Time Management
- Continuing Education
- Accountability
- Project Management
- Cpr Certified
- Microsoft Office
- Medical Terminology
- Dropbox
- Lean Six Sigma
- Google Calendar
- Communication
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