Jerram White

Ux Research Lead - VP @JPMorganChase

London, GB

Led research for complex multi-squad projects including updating app IA and defining in-app merchandising strategy- Led research to redefine key customer journeys and inform the design of new banking products- Partnered with product and CX leadership to prioritise and deliver research based on business goals- Developed a framework to drive data-driven design decisions and enable teams to measure impact- Established a research crit to foster collaboration; mentored product designers and junior researchers to help them develop research and stakeholder management skills.

University of Leeds

Bachelor of Arts - BA, Philosophy and Italian

Birkbeck College, University of London/British Psychotherapy Foundation

Clinical Training in Child and Adolescent Psychotherapy, Psychology

Birkbeck College, University of London/British Psychotherapy Foundation

PG-Dip , The Psychodynamics of Human Development

Institute of Psychoanalysis

Advanced study in Psychoanalysis

UCL

MSc, Theoretical Psychoanalytic Studies