Jerone Arnold
Project & Order Management | Excel VBA Automation | Reporting & Analysis | Workflow Optimization | Stakeholder & SLA Management | Escalation Handling | Cost Control | Process Improvement
- Role
- Project Management Coordinator at Tata Communications Transformation Services (TCTS)
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Jerone Arnold
Stakeholder Communication & Project Tracking- Experienced in Telecom Project Management from planning through delivery- Skilled at working closely with stakeholders and project managers via email, calls, and chat to address issues, provide updates, and track project progress- Recognized for clear communication, timely escalations, and ensuring smooth, on-time project execution- Proficient in stakeholder management, customer SLA adherence, project delivery, cost control, escalation handling, fault management, professional email communication, and logistics coordination
Experience
Project Management Coordinator
Tata Communications Transformation Services (TCTS)
Dec 2021 — Present
Managed end-to-end delivery of broadband orders for global clients. Coordinated with engineering, planning, logistics, circuit writing teams, and customers. Tracked project milestones, timelines, and dependencies with structured updates. Prepared Excel reports using Pivot Tables, Power Query, Lookups, and VBA. Handled escalations, SLA adherence, customer communication, and delivery accuracy. Supported dispatch coordination and site allocation for logistics.
Education
Tamilnadu College of Engineering
Bachelor of Engineering, Electrical, Electronics and Communications Engineering
2017 — 2021
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