Jeron P
Customer Success Manager | Driving Retention, Revenue, and Expansion in B2B Payments | Fintech & AP Automation
- Role
- Client Success Manager at Bottomline
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jeron P
With 6 years of experience in the fintech industry, I specialize in driving client success through strategic CRM implementation and personalized service. In my current role as Client Success Manager at Bottomline Technologies, I focus on building strong, lasting partnerships by leveraging customer insights to create tailored success plans from day one.My career began in Inside Sales, where I honed negotiation and communication skills that now support revenue growth and client retention. Today, I collaborate closely with technical teams to ensure seamless platform integration, embodying a hands-on, solutions-driven approach that fosters trust and delivers measurable results in a fast-paced, technology-driven environment.
Experience
Client Success Manager
Aug 2023 — Present · Portsmouth, NH, US
Successfully managed client relationships at Bottomline Technologies, significantly contributing to revenue growth and client satisfaction. • Fostered partnerships with C-level executives, enhancing retention and identifying expansion opportunities. • Maintained accurate records in Salesforce, enabling data-driven decision-making and strategic planning. • Developed skills in client engagement, strategic planning, and cross-functional collaboration to drive success.
Education
DeVry University
Associate's degree, Health Information/Medical Records Technology/Technician
2014 — 2017
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