Jerome Guest

About Jerome Guest

Seasoned Financial and Payments professional with a successful career in financial planning and analysis (FP & A), enterprise data warehouse, project management (e.g, Scaled Agile Project Management) and acquisition integration experience. • Extensive knowledge and experience of the Financial Services industry with emphasis in Merchant Processing and Credit Card Issuer business.• An effective manager with the skills necessary to direct, train, and motivate staff to its fullest potential.• Successful and recognized career track in highly successful and large corporate environments.

Experience

1. Director, Credit Finance - Credit Card & Strategic Payment Programs

   Macy's

   Mar 2025 — Present · Mason, OH, US

   Lead the payments function and organization, providing support for payment strategy, operations and management across Macy\'s and Bloomingdale\'s- Provide leadership in the design, development and implementation of new payment products and services- Establish and manage comprehensive payments reporting function that tracks, measures and analyzes performance- Oversee the network chargebacks and disputes team, minimizing losses while maximizing customer satisfaction- Contribute to the development of joint ventures, partnerships and affiliations, offering input and support to company leadership- Represent Macy\'s in professional societies and activities related to the payments industry

Education

• Xavier University - Williams College of Business

  MBA, Business Administration

  1994 — 1998

• Michigan State University

  1992, Financial Administration

  1988 — 1992

Skills

• Financial Services
• Credit Cards
• Banking
• Risk Management
• Business Analysis
• Management
• Cash Management
• Financial Goals
• Financial Analysis
• Commercial Banking
• Financial Planning
• Credit
• Finance
• Financial Modeling
• Business Process Improvement
• Treasury Management
• Portfolio Management
• Process Improvement