Jerome J.
Software Engineer @Moonpig
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WORK HISTORY
Software Engineer @Moonpig
Moonpig Group PLC - Experience Division (Buyagift/ Red Letter Days)- Led Dynamics 365 modernization initiatives, reducing customer handling times by 33% and improving overall customer service efficiency. Designed and delivered high-performance, cloud-native architectures leveraging.NET 8 Azure Functions, enabling secure integrations with Stripe, Klarna, Checkout.com, and other third-party systems.Key achievements- Reseller & Supplier Integrations — Built APIs and automated workflows to integrate multiple resellers and suppliers (e.g, HubSpot, KornitX, Tillo, InComm Payments, Quidco), each with different voucher redemption, reporting, and settlement processes. Developed configurable integration patterns to handle varying business rules and optimize reconciliation- Product Management Automation — Developed an end-to-end Salesforce-to-website integration for product onboarding, scheduling, and lifecycle management. Coordinated closely with the Product and Sales teams to ensure smooth transitions from approval to public launch- Platform Modernization — Engineered supplier booking and voucher redemption tools, automating manual processes and improving reporting accuracy- Infrastructure & DevOps — Authored reusable Terraform modules and built Azure DevOps CI/CD pipelines, reducing deployment failure rates by 70% and accelerating release cycles- Data & Reporting — Designed resilient ETL pipelines using ADF, SSIS, CDC, SQL Jobs, ensuring data migration integrity, reconciliation, and compliance across multiple systems- Reliability & Observability — Implemented synthetic monitoring, alerts, and chaos drills to consistently meet SLA targets and improve platform reliability- Recognition: Employee of the Month (Feb 2024)| Team of the Year Nominee
EDUCATION
AMA University
Bachelor of Science, Information Technology
SKILLS
ABOUT JEROME J.
I am a senior full-stack software engineer with over 9 years of experience building modern, secure, and scalable web applications. I specialise in developing cloud-native solutions using.NET 8, Azure DevOps, and event-driven architectures, delivering robust backend systems alongside ReactJS-based frontend applications. I enjoy working in collaborative, cross-functional teams to design, build, and maintain innovative solutions that solve real-world problems, while consistently applying best practices in security, automation, and software engineering standards.
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