Jérôme Burnet
Documentation and Training Manager @Infinitesima
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WORK HISTORY
Documentation and Training Manager @Infinitesima
Abingdon-On-Thames, GB
Management of the knowledge strategy to deliver information in an appropriate form to allow team members to fulfil their roles and responsibilities. • Management of the technical publishing contractors to produce and revise manuals and technical documents. • Technical writing of manuals and procedures (software, applications, customer support)• Delivery of training to colleagues, distributors, and customers in the UK and Worldwide. • Management of the customer support skills matrix and development of training programmes. • Documentation of procedures and instructions for upgrades and improvements in conjunction with the engineering team• Management of the tools to share factory & field generated best practices in fault-finding and recovery. • Design and development of training courses & materials for internal and external audiences. • Support of other teams to manage their documents and training materials.• Internal audits to support ISO9001 compliance.
EDUCATION
Université Bourgogne Europe
DU Culture de Tissus et Cellules, Molecular Biology & Tissue Culture
Université de Toulon
DUT génie biologique, Applied biosciences
SKILLS
ABOUT JÉRÔME BURNET
I have accumulated over 20 years of experience in scientific research laboratories, taking on various roles from Research Assistant to Laboratory Manager. Additionally, I possess extensive expertise in the preclinical imaging industry, gained through training and supporting customers on complex Preclinical Imaging systems such as MRI, PET, SPECT, CT, and optical. My journey in this field began as a user, and I advanced into the industry, initially as a Field Application Scientist, then as a sales manager, and most recently as a Senior Applications Specialist.Throughout my career, I have been actively involved in various safety roles, including Radiation protection, biological safety, fire marshal, and first aider responsibilities.In my spare time, I engage as a semi-professional close-up magician, providing entertainment for various events. This hobby evolved into a business over 18 years ago and continues to operate successfully today.Furthermore, my diverse interests and hobbies, ranging from graphic design to music, equip me with additional skills and a unique problem-solving approach, which I seamlessly integrate into my day-to-day life and workflow.
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