Jerome Boué

Emea Business Operations Director @Infor

Glasgow, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Emea Business Operations Director @Infor

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GB

Trusted advisor to VPs within the Global Professional Services EMEA organisation, spanning 15 countries, 1,175 employees, and $270M in FY25 revenue. Provide strategic guidance to senior leadership to drive pipeline conversion, signings, and sustained revenue and margin growth.Own EMEA operational leadership, including performance reporting, revenue and margin analysis, and pipeline analytics. Design and deploy reporting frameworks, dashboards, and financial plans to surface trends and enable data‑driven decision‑making.Act as Chief of Staff to the VP of EMEA Southern‑Central (France, Iberia, Italy, DACH), with authority to approve customer bids and represent the VP in commercial and operational decisions. Ensure robust bid governance and compliance, and represent leadership in France Works Council engagements, partnering closely with the WC secretary to support effective employee relations and change management.Lead and mentor the EMEA onshore Operations Business Partner team (Germany, Sweden, Norway, UK), ensuring consistent execution, stakeholder engagement, and operational excellence.Partner closely with Finance, HR, Global Compensation, SaaS Sales Operations, Recruitment, Resource Management, and Back Office Operations to align talent, compensation, and delivery with financial and strategic objectives.Drive a leadership KPI framework and reporting cadence, delivering role‑specific, trend‑level insights that enabled timely action and accountability, contributing to +$22M (+9%) revenue growth and a $10M (+22%) margin increase from FY22–FY25. Manage annual compensation programs for 850+ GPS employees, ensuring compliance and pay‑for‑performance alignment. Lead operational integration of acquisitions, onboarding new entities into Infor processes and systems while maintaining delivery continuity and reducing overhead.

EDUCATION

1986 — 1994

Collège-Lycée Marie Curie (Sceaux, France)

French Baccalaureate, Economics

1994 — 1999

Université Paris Cité

Master's Degree in English, English Language and Literature/Letters

SKILLS

Program ManagementSourcingVendor ManagementBusiness ProcessManagementBusiness Process ImprovementPre-SalesBusiness DevelopmentTeam ManagementOutsourcingProcurementBpoBusiness TransformationSales OperationsIT OutsourcingSupply ChainCrmItilSapChange ManagementStrategyAnalysisService DeliveryBusiness AnalysisSlaSolution Architecture

ABOUT JEROME BOUÉ

Enthusiastic and self-motivated bilingual (French/English) senior professional, with a proven track record of driving business performance in a global technology organisation, through operational, project and compensation & benefits programme management. An adaptable, analytical, methodical and resourceful problem-solver, highly skilled and experienced in sales operations & strategy, business transformation, process reinvention & deployment, and international benefits programme deployment. Driving consistent achievement of business objectives and influencing senior stakeholders by drawing on a proven combination of rich business acumen and technical competence (eg MS Office, CRM, SQL), in conjunction with strong collaboration, negotiation and verbal/written communication skills. A catalyst for change and operational excellence.Leader | Analytical & Strategic Thinker | Results Focused | Stakeholder Influencer | Builder of Relationships at all levels | Collaborative | Agile | Project Manager

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