Jerome Jacquemin
Senior Manager Insight Analytics @TTEC
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WORK HISTORY
Senior Manager Insight Analytics @TTEC
Strategic Leadership- Define and execute the analytics vision and strategy aligned with organizational goals- Lead and mentor a team of data analysts, data scientists, and insights professionals to deliver high-quality analytics solutions- Collaborate with senior leadership and cross-functional teams to identify key business challenges and opportunities where data-driven insights can add value.Data Analysis & Insights Generation- Oversee the collection, cleaning, and analysis of large datasets from multiple sources to uncover actionable insights- Develop advanced analytical models (e.g, predictive, prescriptive, and diagnostic) to solve complex business problems- Translate data findings into clear, actionable recommendations for stakeholders across the organization.Reporting & Visualization- Design and implement dashboards, reports, and data visualizations to communicate insights effectively to non-technical audiences- Ensure the accuracy, consistency, and accessibility of key metrics and KPIs for decision-making- Leverage tools like Tableau, Power BI, or Looker to create intuitive and impactful visualizations.Cross-Functional Collaboration- Partner with departments such as Marketing, Sales, Operations, and Finance to understand their data needs and deliver tailored insights- Advise stakeholders, providing data-driven guidance to support strategic initiatives and operational improvements.Technology & Tools- Evaluate and implement advanced analytics tools, platforms, and technologies to enhance the team’s capabilities. Performance Measurement- Establish and monitor key performance indicators (KPIs) to measure the impact of analytics initiatives on business outcomes- Continuously refine analytical frameworks and methodologies to improve accuracy, efficiency, and scalability.Data Governance & Compliance- Ensure data integrity, security, and compliance with relevant regulations (e.g, GDPR).
EDUCATION
Lycée Coubertin Calais
Bachelor of Technology (BTech), Comptabilité et finance
DECF
DECF, Droit fiscal / taxation
SKILLS
ABOUT JEROME JACQUEMIN
Driving Data-Driven Decisions | Senior Manager, Insights & Analytics | Empowering Businesses with Actionable IntelligenceWith 30 years of experience in transforming raw data into strategic insights, I specialize in leading high-performing analytics teams to deliver impactful solutions that drive business growth and innovation. As a Senior Manager in Insights & Analytics, I am passionate about leveraging advanced analytics, machine learning, and data visualization to uncover trends, optimize processes, and inform decision-making at all levels of the organization.My expertise spans, predictive modeling, customer segmentation, market research, KPI development, and data storytelling, and I thrive in fast-paced environments where data is at the heart of strategy. I am committed to fostering a culture of curiosity, collaboration, and continuous learning, ensuring that insights are not just generated but acted upon to create measurable value.Whether it’s building scalable analytics frameworks, mentoring cross-functional teams, or partnering with stakeholders to solve complex business challenges, I am dedicated to turning data into a competitive advantage. Let’s connect and explore how we can harness the power of analytics to shape the future of business.
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