Jerome Hamwright
IT Support Specialist at U.S. Department of Veterans Affairs
- Role
- IT Field Svcs Engineer at Main Line Health
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
Experience
IT Field Svcs Engineer
Feb 2022 — Present · Bryn Mawr, PA, US
Installing, diagnosing, repairing, maintaining, and upgrading hardware, including but not limited to PCs, printers, mobile devices, scanners, telecommunications equipment, and all other approved endpoint devices, to ensure optimal performance. Please be sure to use your critical thinking skills to troubleshoot problem areas in person, by telephone, or via remote access in a timely and accurate manner while minimizing disruption to clients.
Skills
- Microsoft Office
- Software Installation
- Mobile Applications
- Iphone Support
- Vendor Management
- Virtual Private Network (Vpn)
- Help Desk Support
- Customer Service
- Laptops
- Visio
- Information Technology
- Sharepoint
- Windows Xp
- Softphone
- Servers
- Itil
- Avaya Products
- Citrix Xendesktop
- Remote Troubleshooting
- Troubleshooting
- Bmc Remedy
- Windows
- Technical Recruiting
- Group Policy
- Desktop Computers
- Printers
- Printer Support
- Active Directory
- Xp
- Windows Server
- Hardware
- System Administration
- Vpn
- Technical Support
- Computer Hardware
- Networking
- Software Documentation
- Internet Protocol Suite (Tcp/Ip)
- Windows 7
- Mobilethins
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