Jerome Dernersessian
Group is Sales, Communication, Clients & Customers Stream Leader @Veolia
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WORK HISTORY
Group is Sales, Communication, Clients & Customers Stream Leader @Veolia
Aubervilliers, FR
Manager of a 20 collaborators team (Project managers, Business Analyst, Tech Leads, Developers).\\\\nBudget management and Sourcing.\\\\n\\\\nCommunication: SaaS first.\\\\nExternal Communication: Governance, Industrialization, Compliance, Maintenance and securing the group\'s institutional sites platform (SaaS Drupal by Acquia, CloudFlare, 230+ sites, and 600+ URLs in more than 70 countries). Implementation of an internal service offering.\\\\nInternal Communication: SaaS first.\\\\nSupervision of the group\'s intranet (SaaS LumApps/Google Sites, sites). Co-construction and deployment of the internal communication strategy (Intranet, Community, Mobile App).\\\\n\\\\nCommercial: Implementation of a Commercial Ecosystem API strategy aimed at improving commercial performance through data and process sharing.\\\\nImplementation of the Salesforce instance for Group sales monitoring. Deployment of a commercial core model. Qualification of ISVs within the commercial ecosystem.\\\\n\\\\nClient Portal: Design, implementation, Industrialization and international deployment of a customer portal factory (in 6 countries), providing standard functionalities to countries (KPIs, Graphs, Requests, Documents, files, etc.). SaaS Drupal by Acquia, CloudFlare, OneLogin, MuleSoft, Box, Salesforce, Apigee.\\\\n\\\\nDesign System: Creation, Development and Implementation of the group Design System. Implementation of trainings (Figma, Supernova)\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Veolia
Accelerate, Management Information Systems, General
ESCP Business School
Digital transformation facilitator, Information Technology
ESILV - Ecole Supérieure d'Ingénieurs Léonard de Vinci
Master's Degree, Information Technology
ABOUT JEROME DERNERSESSIAN
Experienced Manager with a demonstrated history of working in the environmental services industry. Skilled in Corporate Business Process, Customer Support, new Technologies and design of innovatives solutions. Strong professional with a Master\'s Degree focused in Information Technology from ESILV - Ecole Supérieure d\'Ingénieurs Léonard de Vinci.
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