Jerold Butler
Senior Project Manager at Ally
- Role
- Production Engineering Manager at Ally
- Location
- Troy, MI, US
- LinkedIn followers
- 500 followers
About Jerold Butler
Jerry is a delivery manager at DXC Technologies where he has had 20+ years of progressively more responsible leadership roles in the IT, Automotive, Manufacturing, Insurance and Finance sectors. His technical skills allow him to understand and work through the challenges his team experiences in addition to articulating complex technical issues to non-technical customers in a way that they can understand. He is a results driven problem solver who is quick to act and highly affective. Equally comfortable managing support and development teams or presenting to customer executives. Jerry has a unique set of skills that make him successful in leadership including PMP, Scrum Master, ITIL Expert Certification and Lean Six Sigma Green Belt. Recent Accomplishments:• Managed the work of 250+ resources at 3 sites in 2 countries for help desk and mail processing.• Successfully led a Lean Six Sigma project that not only improved our quality in order to meet our customer’s new expectations but also improved the process efficiency in order to improve costs.• Designed and implemented a new infrastructure to reduce risks to missed service levels by greatly increasing throughput without increasing licensing costs. • Managed a 15 million dollar annual budget.Hobbies: First Robotics coach and mentor, electronics repair, pinball machine restoration
Experience
Production Engineering Manager
Jul 2022 — Present · Detroit, MI, US
Education
Western Michigan University - Haworth College of Business
BBA, Finance and Real Estate Law
1986 — 1991
Douglas MacArthur
College Prep
1982 — 1986
Skills
- Itil Csi Certified
- IT Outsourcing
- Project Delivery
- Project Portfolio Management
- Itil Service Operations Certification
- Itil V3 Foundations Certified
- Enterprise Architecture
- IT Transformation
- Requirements Analysis
- Scrum
- IT Strategy
- Service Delivery
- Software Development Life Cycle (Sdlc)
- Project Management Office (Pmo)
- Pmo
- Pmp
- Sdlc
- IT Service Management
- Solution Architecture
- Itil V3 Continual Service Improvement
- Computer Proficiency
- Outsourcing
- IT Management
- Itil V3 Service Transition
- Lean Six Sigma
- Itil V3 Service Design
- Applications Delivery
- IT Operations
- Project Management
- Itil
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