Jermaine Edwards
Operations Advisor Chair of Board @Word on the Curb
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WORK HISTORY
Operations Advisor Chair of Board @Word on the Curb
There are only a few positions I take a year in an advisory capacity.I\'m excited about this position and the outstanding work Word on the Curb is doing to change the game in connecting some of the biggest brands with diverse audiences.This is a team and leadership that not only care deeply about their work but advocate for those that tend to be unseen.Word on the Curb is- An award-winning 360 audience engagement agency specialising in keeping brands relevant with young and diverse audiences - Through the delivery of immersive, cultural insight methodologies and gamified social media content production- Some of their clients include: The Open University, Adobe, Just Eat and a number of agencies across advertising and marketing including Omnicom Media Group, Mother London and Adam & Eve What\'s my role?Chairing the board I\'ve taken my expertise and resources in operations focused on the growth of the business through ops excellence, tools, systems approach to day-to-day running.Along with an amazing board Tom Rolt Andy Brown Claire QuansahWe can see the results shining through :)If you\'re a brand seeking to get real insights on how to connect to young and diverse audiences in the UK. Reach out to Word on the Curb
EDUCATION
Kingston University
Bachelors, Economics and German
University of Liverpool
Masters in Psychology, Behavioral Sciences
SKILLS
ABOUT JERMAINE EDWARDS
If you want more of your existing customers paying, staying, engaging and partnering with you at greater levels…1⃣Don’t focus on selling more - focus on higher value conversations 2⃣Don’t focus on customer scores - focus on moving customer behaviour 3⃣Don’t focus on departments - focus on a system that organizes and reproduces results Why do I believe this? After founding six companies, two decades in sales, working on 150 growth projects across 25+ countries and 40 industries with small business groups and large organizations like Dell Technologies, London Business School, GE, and more. I’ve seen what it looks like to grow, fail, learn, and win with your customers in small and large companies.What I do?Today, I help B2B owners and leaders in highly competitive markets, and complex service industries build businesses where their best customers are eager to pay them more, engage longer, and partner on bigger projects. Since 2016 my clients have delivered [over quarter billion in value, avg 30% YoY, Avg retention 94%]What I believe!I believe your existing customers are the key to accelerated growth in your business. I want to show you how you can gain this advantage through the power of customer systems. 1⃣ For regular updates and insights.#Hit the follow icon to stay notified whenever new content is posted. High-performing rep or new customer leader who wants to grow2⃣Join the FREE - Customer Coffee Hour Community Access exclusive resources and participate in weekly conversations’ on latest customer topics. https://coffeehour.jermaineedwards.com/book-place-on-cch Business Owner or head of customer/Commercial growth3⃣Join the customer systems mailing listhttps://customersystems.jermaineedwards.com/cs-mailing-listSee more @jermaineedwards.com
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