Jermaine Benson

Head of Strategic Customer Programme for Global Accounts Uk & i @SAP

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Head of Strategic Customer Programme for Global Accounts Uk & i @SAP

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London, GB

As the Head of Strategic Customer Programme for Global Accounts UK & I at SAP, I spearhead initiatives to deliver customer-centric partnerships with key organizations globally. By deeply understanding our customers\' needs and maximizing the value they receive from SAP technology, we were able to foster strong partnerships and drive growth for SAP UKI SCP.

EDUCATION

2010 — 2010

Kingston University

MBA , Business

2008 — 2009

Royal Wells College London

Advanced Diploma, Information Technology

2002 — 2003

University of the Witwatersrand

Batchelors of Science, Engineering

2007 — 2007

Central School of Professional Studies

Diploma Level 4, Information Technology

SKILLS

Business-to-Business (B2b)Contact CentersManagement ConsultingCall CenterPerformance ManagementCrmBpoEntrepreneurshipDelivering ResultsInbound MarketingLeadershipMsp Advanced PractitionerCustomer SatisfactionStrategyWorkforce ManagementInternational SalesBusiness ProcessBusiness Process ImprovementInternetSolution SellingOperations ManagementRisk ManagementTeam ManagementBusiness DevelopmentCall CentersProject ManagementCloud ComputingCustomer Relationship Management (Crm)ManagementAccount ManagementChange ManagementService DeliveryBusiness IntelligenceTelemarketingProcess ImprovementNegotiationSalesB2bOutsourcingSales Operations

ABOUT JERMAINE BENSON

The world is moving so fast these days that the man who says it can’t be done is generally interrupted by someone doing it.” ― Elbert HubbardI have built a reputation as an individual that delivers pathways to a modernized technology landscape - ranging from transformations to process or departmental proof of concepts. Working for and on behalf of some of the world’s largest technology companies has given me first hand insight into the challenges businesses face daily as they try to transform. Focusing on traditional ERP, Supply Chain solutions in addition to CRM, Service, Marketing and Commerce.Specialties: Enterprise Resourcing SolutionsFinanceHuman ResourcesSupply ChainBusiness OperationsFront Office Customer Experience IntegrationsNew Route to Market Ideas and ImplementationSAPJDEEBSSiebelHyperionCloudTraditionally my experience has been focused on the following sectors: Retail, Manufacturing, Distribution, Construction, Consumer Goods and Professional Services. I have spoken as a Key Note in Australia, Europe, North America and Africa on delivering digital ready and scalable operations. Get in touch with me via J••••••••@sap.com if you want to talk more

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Jermaine Benson — Head of Strategic Customer Programme for Global Accounts Uk & i at SAP in London, GB | Unifers