Jeri Leach
Business Transformation and Program Management
- Role
- Director at ServiceNow
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jeri Leach
I excel at helping businesses implement large-scale transformation initiatives to improve their technology, processes and performance of their people. I have held leadership roles in five enterprise corporate transitions, focused on integration, system conversions, process re-design, operational readiness and human performance improvement. I have extensive experience in managing high-risk, high-dollar programs to successful completion. I have designed and successfully implemented comprehensive people and change solutions to improve customer service, operational effectiveness, and revenue growth in sales and service functions. Certified Project Management Professional (PMP), Scaled Agile Framework Agilist (SA) and Six Sigma Green Belt.
Experience
Director
Jan 2025 — Present
Education
William & Mary
Bachelor’s Degree
Skills
- Project Portfolio Management
- Change Management
- Program Management
- Business Process Improvement
- Management
- Succession Planning
- Mortgage Lending
- Acquisition Integration
- Training
- Relationship Management
- Leadership
- Leadership Development
- Strategic Planning
- Strategy
- Risk Management
- Performance Management
- Management Consulting
- Organizational Design
- Retail Banking
- Cross-Functional Team Leadership
- Six Sigma
- Process Improvement
- Portfolio Management
- Pmo
- Agile & Waterfall Methodologies
- Sdlc
- Talent Management
- Organizational Effectiveness
- Executive Coaching
- Internal Communications
- Powerpoint
- Financial Services
- Banking
- Project Management
- Vendor Management
- Coaching
- Team Building
- Enterprise Software
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