Jeri Cockrell
Executive Director
- Role
- Executive Director, Global Operations at TTEC
- Location
- Charleston, SC, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
Experience
Executive Director, Global Operations
May 2021 — Present
Skills
- Employee Engagement
- Workforce Management
- Recruiting
- Leadership
- Inbound Marketing
- Hiring
- Business Process Improvement
- Bpo
- Program Management
- Telemarketing
- Account Management
- Contact Centers
- Change Management
- Six Sigma
- Strategy
- Process Improvement
- Customer Satisfaction
- Training
- Call Center Development
- Management
- Team Building
- Service Delivery
- Call Centers
- Executive Management
- Operations Management
- Team Leadership
- Outsourcing
- Customer Retention
- Customer Experience
- Team Management
- Lead Generation
- Vendor Management
- Analytics
- Cross-Functional Team Leadership
- P&L Management
- Call Center
- Coaching
- Performance Management
- Crm
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