Jeremy Stevenson
Software Support
- Role
- Software Support at DSN Software
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
About Jeremy Stevenson
I am a results-driven Systems Administrator with a diverse background in efficiently managing complex IT infrastructure and delivering outstanding technical support. My proficiency spans incident response, security and risk consulting, system administration, and data analysis. I excel in building robust client relationships and bridging the gap between business requirements and technical solutions.Key Competencies:Technical Proficiency: Skilled in troubleshooting and resolving intricate network and server issues, implementing industry best practices, and driving system optimization.Project Leadership: Adept at coordinating and leading projects from inception to successful completion. I ensure comprehensive end-user training and uphold stringent data security measures.Commitment to Excellence: I am deeply committed to staying current with the latest industry trends. My dedication to leveraging cutting-edge technology enables me to contribute to narrowing the digital divide. My aim is to effectively support the organization\'s IT infrastructure needs and drive technological advancement in a dynamic environment.
Experience
Software Support
Mar 2025 — Present · US
Education
Colorado Technical University
BS, Cyber Security
2016 — 2018
Booker T Washington
HS, Computer Software Engineering
2000 — 2004
Holberton School
Associate of Science - AS, Computer Software Engineering
freeCodeCamp
Full Stack Web Development Certification, Computer Software Engineering
2016 — 2018
DeVry University-Illinois
Bachelor of Science (BS), Data Modeling/Warehousing and Database Administration
2013 — 2018
Skills
- Help Desk Support
- Customer Service
- Call Center
- Switches
- Computer Hardware
- Call Centers
- Ip
- Network Engineering
- Operating Systems
- Wireless
- Mobile Devices
- Computer Network Operations
- Vpn
- Telephony
- Microsoft Office
- Avaya
- Blackberry
- Wireless Networking
- Technical Support
- T1
- Tcp/Ip
- Windows Xp
- Telecommunications
- Troubleshooting
- Lan-Wan
- System Deployment
- Voip
- Data Center
- Dsl
- Xp
- Customer Support
- Routers
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