Jeremy Hecht

About Jeremy Hecht

Resourceful and quality focused operations professional with hands on experience directing cross functional teams, lead-ing hotel operations, and delivering quality customer service in dynamic/high-pressure environments. Demonstrated suc-cess providing quality customer service and support while managing multi-million-dollar revenue through a multi-layered operational approach. Innate ability to guide/facilitate financial management, front office, sales & marketing initiatives, human resources management, and housekeeping operations. Articulate and refined communicator with ability to foster and fortify productive relationships and secure contracts through strong interpersonal and negotiation skills. Possess technical expertise in Galaxy, Light Speed, Opera, MICROS, Microsoft Office Suite, and CRM systems.

Experience

1. General Manager, North America Non-traditional Development & Strategy

   Taco Bell

   Apr 2025 — Present

Education

• Moorpark College

  Business

  2004 — 2006

• Cornell Peter and Stephanie Nolan School of Hotel Administration

  Master Certificate, Hospitality Management

  2010 — 2010

Skills

• Food
• Guest Service Management
• Coaching
• Personnel Management
• Operations Management
• Budgets
• Food
• Hotels
• Hiring
• Property Management Systems
• Concierge Services
• Micros
• Human Resources
• Leadership
• Hotel Management
• Rooms Division
• Payroll
• Six Sigma
• Brand Development
• Six Sigma Green Belt
• Process Scheduler
• Hospitality
• Public Speaking
• Resorts
• Diversity Champion
• Microsoft Office
• Yield Management
• Galaxy/Lightspeed Pms
• Hospitality Industry
• Revenue Analysis
• Change Management
• Tourism
• Front Office
• Leadership Development
• Management
• Team Building
• Hospitality Management
• Customer Service
• Microsoft Excel
• Training