Jeremy Recoon
Sales Account Director at Info-Tech Research Group - Empowering CIOs and IT leaders to make strategic decisions through world-class research and advisory solutions.
- Role
- Account Director, Member Services at Info-Tech Research Group
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Account Director, Member Services
Aug 2022 — Present · Charlotte, NC, US
Info-Tech is the world’s fastest-growing information technology research and advisory company, proudly serving over IT professionals. We produce unbiased and highly relevant research to help CIO\'s, CISO\'s, and IT leaders make strategic, timely, and well-informed decisions based on proven data.•Partner with CIOs, CTOs, and CISOs to provide strategic insights, practical tools, and expert guidance that support informed decision-making across IT and security•Manage and grow a $1.5M+ global account portfolio, including Fortune 500 clients, with a strong focus on retention, expansion, and long-term value creation•Deliver exceptional customer service across diverse industries, strengthening executive relationships and driving increased upsell and cross-sell opportunities•Onboard clients and build custom key initiative plans (KPIs) that align with business and IT goals, support performance tracking, and enable continuous improvement within IT and security teams•Lead quarterly business reviews for members by presenting usage data, completed initiatives, program outcomes, ROI analysis, benchmarking insights, and contract optimization recommendations to senior leadership•Achieved 100% retention in F22-23 and achieved 117% of sales target in FY 20••••25 with in net contract value growth
Education
UNC Charlotte Belk College of Business
Master of Business Administration - MBA
Elon University
Bachelor of Science (B.S.)
Skills
- Community Outreach
- Promotions
- Grassroots Marketing
- Social Networking
- Customer Service
- Teamwork
- Event Planning
- Social Media
- Microsoft Powerpoint
- Brand Activation
- Ticket Sales
- Leadership
- Time Management
- Microsoft Office
- Sales
- Microsoft Word
- Sponsorship Activation
- Public Speaking
- Sports Management
- Microsoft Excel
- Powerpoint
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