Jeremy Munn
- Role
- ECI Software Solutions
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Jeremy Munn
Customer Support leader with extensive management experience at pre-IPO, SaaS, and…
Experience
Present
Education
Redmond High School
High School Diploma, Certificate of Proficiency in Business Adminstration
Seattle University
Master of Business Administration - MBA
2004 — 2007
University of Washington Bothell School of Business
Bachelor of Arts - BA, Business Administration
1997 — 1999
Bellevue College
Associate of Arts and Sciences - AAS, Business Administration
1994 — 1997
Skills
- Customer Journey Mapping
- Process Improvement
- Management
- Vendor Management
- Team Leadership
- Business Process Improvement
- Ivr
- Bpo
- Strategy Development
- Business Requirements
- Customer Service
- Business Process
- Coaching
- Call Centers
- Knowledge Management
- Forecasting
- Continuous Improvement
- Sales
- Customer Self Service
- Project Management
- Business Analysis
- Leadership
- Project Planning
- Telecommunications
- Recruiting
- Analysis
- Six Sigma
- Product Launch
- Financial Analysis
- Strategy
- Budgets
- Wireless
- P&L Management
- Call Center
- Product Management
- Content Management
- Workforce Management
- People Management
- Customer Experience
- Contract Negotiation
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