Jeremy Evans
- Role
- Technical Support Supervisor at Euna Solutions
- Location
- Santa Rosa, CA, US
- LinkedIn followers
- 500 followers
About Jeremy Evans
As a Technical Support Analyst at Euna Solutions, I leverage over three years of…
Experience
Technical Support Supervisor
May 2022 — Present
I am currently providing vital technical support for industry leading SaaS/Cloud Government Grants Management software. I resolve client technical issues with varying severity while collaborating with all staff to increase customer success, and advocating for the company and supporting current products and services. Some significant achievements are listed below: • Advocated for and implemented significant changes to support processes to increase efficiency • Curated new…
Skills
- Sales Operations
- Store Management
- Merchandising
- Consumer Electronics
- Retail
- Sales Management
- Sales
- Customer Experience
- Retail Sales
- Account Management
- Customer Service
- Technical Support
- Customer Satisfaction
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