Jeremy Hicks

About Jeremy Hicks

I’m an experienced Product veteran who has spent more than 15 years defining…

Experience

1. Director, Specializing in Product Consulting Helping Companies Define and Accelerate Value

   Kickdrum

   May 2013 — Present · Austin, TX, US

   Working with dozens of companies to define and build technology solutions to their most pressing problems, I have helped organizations across verticals and growth stages realize opportunities for revenue growth, operational efficiency, and market expansion. My engagements range from short duration, high intensity assessments evaluating pre-acquisition targets for market viability, product practices and talent, to multi-year strategy and development projects building complex greenfield applications increasing value and transforming operations.In Healthcare, we built systems to monitor and guardrail medication administration, reducing risks to patient safety caused by giving the wrong medication at the wrong time, while providing hospitals and doctors with verifiability to ensure outcomes. In Automotive, we modernized program certification, audit, and compliance, improving operations scale and deploying an improved customer experience with data insights driving revenue growth. In Staffing, we streamlined identifying and recruiting talent through the deployment of mobile and web apps, leveraging behavioral insights and preferences to match candidates with the right opportunities.For startups, we served as the Product and Engineering team building zero-to-one products, starting with whiteboard sessions and design sprints with founders to shape a pitch into a product, going ground up from ideation to deployment. For successful and growing companies, we hypercharged growth by developing new, adjacent platforms using machine learning to accelerate and transform the core business value.And for mature but stagnating companies, we increased valuation through cloud migration and technology transformation, developing innovative capabilities and expanding market footprint without incurring additional operational burden.

Education

• University of Pittsburgh

  B.A.

  2001 — 2004

Skills

• Program Management
• Wireless Technologies
• Mobile Technology
• Cloud Computing
• Vendor Management
• Product Management
• Management
• Account Management
• Project Management
• Process Improvement
• Strategic Partnerships
• Competitive Analysis
• Telecommunications
• Managed Services
• Salesforce.com
• Enterprise Software
• Mobile Devices
• Ip
• Software as a Service (Saas)
• Business Process Improvement
• Service Management
• Go-to-Market Strategy
• Voip
• Data Center
• Cross-Functional Team Leadership
• Leadership
• Solution Selling
• Wireless
• Customer Relationship Management (Crm)
• Crm
• Saas
• Professional Services