Jeremy Harrison

About Jeremy Harrison

I lead consumer engagement and experience at MultiCare Health System, bringing together marketing, digital strategy, brand and design to drive patient‑centered growth and measurable market impact. My matrixed leadership approach aligns clinical, operational and business partners around clear outcomes, disciplined priorities and a shared brand promise.I build modern digital teams and operating models to simplify experiences, enable teams and move the organization forward. Core focus areas include brand governance, digital product management, journey orchestration, analytics, CRM, martech integration and content/design systems.I’m passionate about advancing health care engagement and brand strategy with practical, repeatable playbooks. I’m always open to peer learning, thoughtful debate and collaboration.

Experience

1. AVP, Consumer Engagement & Experience

   MultiCare Health System

   Mar 2024 — Present · Tacoma, WA, US

   I lead the consumer-facing side of a regional health system with operations across the Pacific Northwest. That means aligning marketing, digital, brand and design behind a shared strategy and making sure it actually connects to how patients experience care, not just how we talk about it.My focus is on building durable operating infrastructure: brand governance that scales, digitalproducts that reduce friction and a martech and data stack that makes personalized engagementpossible without requiring heroic manual effort.The work I\'m most proud of isn\'t any single campaign. It\'s the systems and team capability we\'ve built that make good work repeatable.

Education

• Oregon State University

  BS, Physical Anthropology

  1990 — 1994

• Astoria Senior High School

  High School

  1985 — 1989

• Oregon State University

  Graduate Certificate, Leading and Creating Change