Jeremy Elson

About Jeremy Elson

With over 10 years of experience in the product, tech and digital payments and commerce…

Experience

1. Product Manager, Payments & Commerce

   Major League Baseball (MLB)

   Nov 2022 — Present

   Modernizing MLB tickets, venue commerce, and payments ecosystem. Enabling best-in class fan experience and revenue growth by introducing new seamless methods of payments, enabling multichannel tokenization, building customer wallets and optimizing purchase flows. • Identifying fan growth opportunities and defining new features for the platform • Partner extensively with the business teams to support revenue and fan growth support new acquisitions, retention strategies, strategic partnerships, and subscriptions auto-renewals • Work with key stakeholders across the enterprise to build consensus, prioritization frameworks and roadmaps • Ensure optimal controls throughout the platform from a security, compliance and fraud perspective • Create and manage roadmaps, features, day-to-day planning activities and rollouts by effectively partnering with engineering partners and stakeholders across MLB • Effectively support the product design, engineering, and QA teams throughout sprint cycles by proactively removing roadblocks • Keep a pulse on the e-commerce and payments industry, including best practices and trends. Bring an outside perspective to the Baseball industry • Continuously evaluate the economics of payments processing and enable additional features to optimize the costs

Education

• University of Missouri-Columbia

  Bachelor's Degree, Journalism - Strategic Communication

  2006 — 2012

• Brookfield High School

  High School Diploma, General Studies

  2003 — 2007

Skills

• Press Releases
• Editing
• Newsletters
• Marketing Communications
• Indesign
• Advertising
• Social Media
• Social Media Marketing
• Public Relations
• Microsoft Excel
• Adobe Creative Suite
• Blogging
• Social Networking
• Facebook
• Marketing
• Customer Service