Jeremy Disse

About Jeremy Disse

Dynamic, hands-on, technical Solutions Architect with experience mapping business requirements, determining system/technical requirements, and ensuring client satisfaction in the overall design of technical applications. Motivated professional who drives new business by providing excellent customer service and establishing strategic partnerships with key stakeholders and executives to increase revenue. Strong understanding of customer needs, providing recommendations and insight into the most appropriate technology solutions for their situation. Ability to manage many projects at once while working within strict deadlines and maintaining professionalism. Outstanding oral and written presentation and communication skills. Promoted to positions of increasing authority and responsibility due to my strong leadership skills, teamwork, customer service and overall performance over an excellent 13 year tenure. Led business development tasks focused on building both an Audio Visual oering and a Point of Sale/Auto ID Data capture offering from the ground up to highly successful multi-million dollar practices. Provided excellent service while working with customers to understand collaboration project requirements with a focus on user experience. Drove focus on integrating unified communications technologies, such as video conferencing, interactive collaboration tools, and audio only conferencing into meeting spaces. Acted in a leadership role, working collaboratively with managers to on board and train new team members.

Experience

1. Sr Field Solution Architect, Collaboration

   CDW

   Jan 2015 — Present

   Provide excellent service while working with customers to understand collaboration project requirements with a focus on user experience. Collaborate with interdisciplinary sales team to coordinate design and approach, develop and present sales proposals, to prospective clients and win accounts. Leverage research and negotiation skills to select and engage appropriate subcontractor for service delivery, ensuring strong client satisfaction. Responsible for drafting and presenting statements of work, as well as developing technical documentation required for deployment. Provide oversight and support services delivery until project completion. Technology liaison between clients, sales, quality, and other teams: ensured a high level of service able to communicate progress between all parties. Analyze, define & document detailed specs for new & existing applications in compliance with client methodologies. Business process consultant and technical solution architect for enterprise-scale implementations. Conduct client interviews to develop accurate functional and technical specifications.

Education

• College of Lake County

  Associate's degree

Skills

• Solution Selling
• Crm
• Enterprise Software
• Audio Visual Design
• Business Development
• Sales Management
• Channel Partners
• Data Center
• Unified Communications
• Professional Services
• Direct Sales
• New Business Development
• Cloud Computing
• Salesforce.com
• Sales Process
• Vendor Management
• Channel
• Pre-Sales
• Saas
• Account Management
• Sales
• Strategic Partnerships