Jeremy Duke

About Jeremy Duke

There is a deep passion in me to connect with people. To ensure that a person sees and understands that they have value and are cared for. Luckily my career has allowed me to live in a world where relationships are everything. Every day I get to show my team and my clients that they are cared for. That their individual talents, desires, and frustrations are seen and heard. This passion has allowed me to build trust and influence with many incredible people and I hope to continue to do that for the rest of my life.

Experience

1. Director of Sales

   Ramsey Smartdollar

   Dec 2024 — Present · Franklin, TN, US

   I lead a high-performing sales team—Associate Directors, Account Managers, and Account Executives—delivering exceptional client experiences and driving revenue growth across the entire client lifecycle.Senior Leadership & Strategic ExpertiseServe as the client experience expert for all strategic planning, ensuring the voice of the client informs company initiatives.Contribute to SmartDollar’s Senior Leader Board, collaborating weekly to set vision, resolve challenges, and capitalize on new opportunities.Leadership & Team DevelopmentInspire a culture of accountability, collaboration, and growth, mentoring a team that consistently exceeds revenue targets.Design and implement training programs to elevate performance and ensure sustainable success.Sales Strategy & ExecutionCraft and execute strategies to acquire new clients and expand existing relationships, consistently achieving revenue goals.Partner with marketing and product teams to optimize lead generation and conversion.Client Experience & RetentionOversee the client journey, ensuring seamless, personalized experiences from outreach to renewal.Boost retention rates through data-driven strategies and proactive account management.Operational ExcellenceAnalyze sales metrics to uncover growth opportunities and drive innovation.Act as a senior escalation point, ensuring swift resolutions and high client satisfaction.By advancing SmartDollar’s mission to transform financial wellness, I empower organizations and their employees to achieve lasting success.

Education

• Middle Tennessee State University (MTSU)

  Bachelor of Business Administration (B.B.A.), Marketing Strategy, Personal Selling, and Business Administration and Management

• Columbia Central High School

  H.S. Diploma, Business, Management, Marketing, and Related Support Services

  2004 — 2008

Skills

• Time Management
• Public Speaking
• Marketing Communications
• Facebook
• Business Relationship Management
• Event Management
• Financial Management
• Event Planning
• Leadership Development
• Fundraising
• Marketing Strategy
• Nonprofits
• Promotions
• Business Communications
• Marketing
• Communication
• Budgets
• Social Media Marketing
• Powerpoint
• Microsoft Word
• Team Leadership
• Customer Service
• Teamwork
• Microsoft Office
• Sales
• Leadership
• Social Networking
• Budgeting
• Strategic Planning
• Nonprofit Organizations
• Social Media