Jérémy Dagorn
Staff Software Engineer @Zendesk
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WORK HISTORY
Staff Software Engineer @Zendesk
Part of a Core services team - Support Admin Experience Tech lead for the Icarus team (one of the main owners of the Admin Experience for Zendesk administrators) My responsibilities include helping the team makes technical decisions for our tracks, act as a firefighter for the team to free our engineers time, keep an eye on the backlog and technical debt and fix issues early on, keep our testing suites consistent, and mentor new engineers. A few things I worked on - crucial part in getting https://support.zendesk.com/hc/en-us/articles/44••••••••06 done. Fixed a lot of issues, wrote e2e cypress tests to verify no regressions were introduced. Was able to fix bugs in multiple codebases, whether in service in Rails, frontend in Ember, JS/JQuery etc - collaborated on creating a frontend module generator so that frontend engineers can get to write business logic quickly, and helped driving a reference implementation to completion for one of the most visited admin page- act as a mentor for other engineers, help in setting guidelines and rules around how we work as a team (PR reviews, deployments, testing, code quality)
EDUCATION
Polytech Nantes
Engineering diploma (equivalent to Master's degree), Computer Science - Software and networks
Université Laval
Master's degree, Software Engineering
South Brittany University
Licence informatique (equivalent to Bachelor's degree), Computer Science
SKILLS
ABOUT JÉRÉMY DAGORN
Currently working as a Full Stack Software Engineer at Zendesk. I am open for contract…
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