Jeremy L. Collinsworth
Account Manager @CVS Health
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WORK HISTORY
Account Manager @CVS Health
Denver, CO, US
Manage multiple client accounts netting $600+ million- Met 100% client-satisfaction survey based on company-driven barometer - Maintain client relationships and demonstrate retention efforts to ensure needs are met for all vendors, stakeholders and members- Manage and develop a team dedicated to supporting clients handling day to day client support activities, coordinating implementations and setting up new plans - Implement plan changes and identify root causes with practical and creative solutions - Foster teamwork and support departmental culture with an emphasis on ensuring exceptional client service- Lead daily activities of assigned team by providing coaching, mentoring, development, guidance and timely resolution of issues within the team environment - Identify and implement departmental best practices to maximize efficiency- Partner with sales teams to help implement new business- Coordinate with clinical advisers in addressing pharmaceutical needs for clients and members- Assist in contract preservation- Provide detailed reports and summaries to clients and vendors regarding claims data- Prepare and lead calls for internal teams to improve quality assurance- Travel as needed for benefit fairs and client quarterly reviews
EDUCATION
Blinn College
General Studies
Dallas College
Business Management, Law, Administration, Human Resources, and Economics
Jacksonville College
General Studies
SKILLS
ABOUT JEREMY L. COLLINSWORTH
I have worked steadily throughout the years, gaining valuable experience that equips me…
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