Jeremy Won
AV Testing, AV Fleet Operations, Automotive Repair, Auto Claims, I-CAR
- Role
- Collision Repair Planner at Tesla
- Location
- Oakland, CA, US
- LinkedIn followers
- 500 followers
About Jeremy Won
With a diverse background in autonomous vehicle operations, automotive repair, and insurance claims, my expertise lies in ensuring the safety and efficiency of Waymo\'s Rider-Hailing fleet. My current role encompasses live rider support, troubleshooting, and collaboration with cross-functional teams to escalate and resolve issues.My commitment to excellence is demonstrated through my field safety operations, vehicle maintenance, and logistics efforts. Lean processes and attention to detail contribute to our team\'s alignment with Waymo’s strategic goals, ultimately enhancing rider experience and operational success.
Experience
Collision Repair Planner
Nov 2025 — Present · Fremont, CA, US
At Tesla, I performed a pivotal role in creating detailed repair plans for damaged vehicles, ensuring compliance with the company\'s high-quality standards. My collaboration with technicians and insurance partners optimized repair workflows and minimized delays. I also drove initiatives aimed at reducing cycle times, which significantly elevated customer satisfaction during the repair process.
Skills
- Commercial Insurance
- Legal Liability
- Liability
- Casualty
- Claim Investigation
- Insurance
- Claim
- Claims Management
- General Insurance
- Employee Benefits
- Property & Casualty Insurance
- Subrogation
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