Jeremy Wilkerson
Senior Vice President @Bank OZK
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WORK HISTORY
Senior Vice President @Bank OZK
US
Define and drive the bank’s project management strategy in alignment with corporate goals.Manage a portfolio of high-impact projects, ensuring delivery on time, within scope, and budget.Monitor project health metrics to inform executive reporting and decision-making.Collaborate with senior leaders across IT, operations, compliance, risk, and finance to align project outcomes.Facilitate executive steering committees and communicate project risks and milestones.Spearheaded the end-to-end upgrade of the Credit Lens platform, transitioning from an end-of-life version to a modern, supported solution aligned with Bank OZK’s strategic technology roadmap.Directed the successful deployment of Credit Sense, a customer-facing credit monitoring solution powered by Savvy Money, enhancing Bank OZK’s digital banking experience and financial wellness offerings.Developed and executed a comprehensive customer communication plan to support launch readiness, including messaging strategy, channel coordination, and stakeholder alignment across marketing, retail, and digital banking teams. Positioned the initiative to drive customer adoption, deepen digital engagement, and reinforce Bank OZK’s commitment to empowering financial literacy.Oversaw Appraisal Data integration at Bank OZK, mapping internal data fields and importing external datasets into the Enterprise Data Warehouse while ensuring stakeholder alignment through clear, consistent communication.
EDUCATION
University of Arkansas at Little Rock
Master of Science - MS
University of Arkansas at Little Rock
Bachelor of Science - BS
ABOUT JEREMY WILKERSON
As an Executive Digital Leader, I drive the successful implementation and delivery of digital banking solutions for clients across diverse segments and regions. With over 14 years of experience in the financial technology industry, a solid background in business information systems, and a PMP certification, I bring a unique blend of technical expertise and strategic leadership. My core competencies span customer success, account management, business strategy execution, and project delivery excellence. I lead with a servant leadership philosophy, empowering managers and consultants to collaborate effectively with clients and internal stakeholders. This approach ensures not only seamless client onboarding and strong relationship management, but also long-term customer success, retention, and growth. I am passionate about driving innovation in the digital space, aligning strategic initiatives with client objectives, and creating value that enhances both business outcomes and customer satisfaction. My focus is on optimizing processes, strengthening partnerships, and shaping strategies that deliver measurable impact.
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