Jeremy Whicker

Sr Director Collections Operations @SoFi

Salt Lake City, UT, US
EMAILS
j•••••••@sofi.com
MOBILE NUMBERS
+18•••••••82

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WORK HISTORY

Nov 2023 — Present

Sr Director Collections Operations @SoFi

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Cottonwood Heights, UT, US

Oversee a hybrid domestic/global multi-site collections ecosystem supporting SoFi’s Personal Loan, Credit Card, and Student Loan portfolios.

EDUCATION

N/A

University of Utah

Bachelor of Science (BS)

SKILLS

FinanceCreditRelationship ManagementProcess ImprovementBusiness AnalysisCredit AnalysisCall CentersConsumer LendingCredit CardsBankingRisk ManagementFinancial AnalysisAnalyticsPortfolio ManagementVendor ManagementFinancial ServicesCredit Risk

ABOUT JEREMY WHICKER

I am an accomplished strategic operations leader experienced in leading large scale multi-channel contact center and operations centers with both international and domestic locations. I have extensive experience in several other key areas including: strategic planning, process improvement, data and financial analysis, reporting, budgeting, collections, risk management, compliance, and vendor management. BS Finance University of Utah. Six Sigma Green Belt Arizona State University.

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