Jeremy Dawson

Claims Director @Gallagher

Glendale, CA, US

Business Acumen and Critical Thinking:Exhibits strong business acumen, organizational insight, and critical thinking skills.Claims Expertise:Proficient in managing litigated files, arbitration, and mediations.Acts as a Subject Matter Expert, presenting loss facts and offering valuation and strategic opinions during discussions with peers, third-party administrators (TPAs), and clients.Implements proactive claims handling strategies to achieve optimal outcomes.Cultivates relationships with TPAs, aligning with the client\'s claims philosophy.Monitors claim trends, sharing insights for strategic discussions and budgeting purposes.Enhances existing programs and adapts to the latest industry safety trends.Provides tailored reporting for clients, catering to their specific needs.Aids clients with management reporting related to claims data for quarterly and monthly reviews.Develops concise reports, including claims analytics, adjusting as needed based on analysis and feedback.Effectively manages relationships with general liability (GL) and Excess GL carrier claims.Analytical Skills:Skilled in project management, particularly in setting up Risk Management Information Systems (RMIS) like Riskonnect, taking a lead role in planning and implementation.Proficient in data review and document creation in Excel, PowerPoint, and Word, with advanced Excel capabilities for data manipulation and analysis of outlier reports.Capable of creating presentations that include key performance indicators (KPIs) and best practice metrics.Experienced in claims workflow rationalization and optimization, analyzing current processes to suggest improvements.Effectively communicates loss trends and key factors to help minimize future losses.

Florida Institute of Technology

MBA, Accounting and Finance

Antioch University, Santa Barbara

Bachelor of Arts, Business Management