Jeremy Shipp

About Jeremy Shipp

Jeremy Shipp is a senior operations leader with more than 15 years of experience leading high-volume distribution, 3PL, and transportation operations across complex and regulated environments. His career spans greenfield start-ups, mature operations, and turnaround scenarios, with consistent accountability for safety, service, cost, and people outcomes.Jeremy has led organizations of up to 410 hourly associates and 12+ salaried leaders, managing inventories ranging from 240K to 425K SKUs valued at more than $134 million. He brings deep experience in automotive and high-value inventory environments, value-add services, and multi-client distribution models.Throughout his career, Jeremy has been trusted to stand up new operations, onboard major customer accounts, and stabilize performance post-go-live. He is a customer-facing leader known for owning executive MBRs and QBRs, managing escalations, and aligning operational execution with commercial agreements and long-term partnership goals.As a General Manager–track leader, Jeremy owns labor strategy, operating budgets, capital deployment, and KPI governance. He applies Lean and continuous improvement principles to improve throughput, accuracy, cost-per-unit, and workforce engagement while maintaining compliance and audit readiness.Jeremy is recognized for building strong leadership benches, developing future managers, and creating cultures rooted in accountability, transparency, and operational discipline. He partners effectively with HR, Finance, Engineering, and IT to scale operations and deliver sustainable results.He is currently targeting General Manager, Site GM, Director of Operations, and Regional Operations leadership roles within distribution, logistics, and supply chain organizations.

Experience

1. Operations Manager

   DHL

   Dec 2024 — Present · Memphis, TN, US

   Serve as site leader accountable for operational execution, customer satisfaction, financial performance, and compliance within a complex distribution environment.Act as primary escalation and governance contact for customer leadership, ensuring SLA performance and long-term partnership stability.Lead, coach, and develop supervisors and frontline leaders, building a strong leadership pipeline and succession coverage.Own performance management through executive KPI reviews covering productivity, quality, safety, and cost.Champion WMS, automation, and technology initiatives to improve inventory visibility, labor utilization, and process discipline.Establish labor strategies, standardized work, cross-training, and workforce planning models to ensure scalability and continuity.Drive waste elimination and productivity gains using Lean tools including standard work, 5S, process flow design, takt time, and engineered labor standards.

Education

• ITT Technical Institute Memphis

  Bachelor's degree, Engineering

  2004 — 2008

• University of Phoenix

  Bachelor's degree, Logistics, Materials, and Supply Chain Management