Jeremy Runkle
Security Engineer at ReliaQuest
- Role
- Security Engineer at ReliaQuest
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Jeremy Runkle
As a dedicated cybersecurity professional with a passion for optimizing security…
Experience
Security Engineer
Jun 2023 — Present · Tampa, FL, US
Planned Team* Manage enterprise-level SIEM technologies, including installation, upgrades, and integration of both supported and unsupported log sources.* Leverage scripting in Bash, Python, and PowerShell to develop custom functionalities and optimize log ingestion.* Utilize ServiceNow for ticket management, prioritizing tasks based on criticality and deadlines while maintaining organizational efficiency across multiple projects.* Collaborate with analysts, content teams, and clients to ensure data is collected, optimized, and actionable.* Deliver tailored customer solutions, maintaining a focus on clear communication and client needs.Response Team* Diagnose and resolve complex issues within SIEM and EDR platforms like Splunk, QRadar, LogRhythm, Google Chronicle, SentinelOne, and Azure Sentinel.* Conduct enterprise-level Windows and Linux system administration, ensuring system health and resource optimization.* Perform root cause analysis to address advanced client environment challenges, including backend issues in Windows and Linux systems.* Maintain Service Level Agreements using ServiceNow for health tickets, ensuring timely and effective resolutions.* Collaborate with vendors and internal teams to tune alarms, troubleshoot, and resolve platform-related issues.* Act as the first point of contact for clients, delivering prompt, effective support for enterprise environments.
Education
University of South Florida
Bachelor's degree
2020
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