Jeremy Norman

About Jeremy Norman

Strategic HR leader with a unique dual background in Technical Operations and Global Talent Management, bridging the gap between enterprise systems and workforce adoption. With over 18 years of experience, I specialize in translating complex technical capabilities into scalable human capital solutions.Currently serving on the cross-functional change management team for CME Group’s Gemini for Workspace rollout, assessing process impact and driving AI fluency across the organization. Proven track record of leading large-scale technical implementations, including the Workday Learning migration and global LMS configuration, ensuring alignment between system architecture and business goals.Leveraging early career expertise in Data Center Engineering and Lean Six Sigma, I bring a rigorous operational mindset to HR processes, optimizing workflows for efficiency while maintaining a focus on culture and inclusion. Trusted partner to C-suite executives, capable of breaking down silos between IT and HR to deliver data-driven organization results.

Experience

1. Director Talent Management and Diversity & Inclusion

   CME Group

   Feb 2022 — Present · Chicago, IL, US

   Collaborate directly with C-level executives, including CHRO and D&I Council members, to co-create and drive enterprise-wide DEI strategy, roadmap, and metrics, embedding inclusion into -HR processes aligned with organizational values-Partnered with the culture lead to champion global culture transformation efforts, driving the adoption of new success drivers and supporting digital transformation initiatives across North America, EMEA, and APAC-Serve on cross-functional AI and technology change management team for Gemini for Workspace rollout; assess HR process impact, plan communications, and prepare workforce adoption strategies-Increased employee engagement and DEI survey scores through targeted programs, transparent communications, and leadership accountability-Designed and launched a global mentorship program; formalized Employee Resource Group (ERG) operations with governance, resources, and leadership training-Developed and delivered global leadership coaching circle content to strengthen manager capabilities and promote inclusion worldwide.

Education

• DePaul Driehaus College of Business

  Master of Business Administration - MBA, Financial Analysis & Entrepreneurship

• University of Illinois Urbana-Champaign

  Bachelor of Science - BS, Business Administration - Management Information Systems

Skills

• Os X
• Infrastructure
• Servers
• Itil
• Dcf Valuation
• System Administration
• Technical Support
• Business Analysis
• Internet Protocol Suite (Tcp/Ip)
• IT Strategy
• Cisco Systems Products
• Windows 7
• Autocad
• Microsoft Powerpoint
• Computer Hardware
• Financial Analysis
• Cisco Technologies
• Troubleshooting
• Analysis
• Bloomberg Terminal
• Sdlc
• Enterprise Architecture
• Cisco Ios
• Planning Budgeting & Forecasting
• Data Center
• Tcp/Ip
• Microsoft Office
• Visio
• Microsoft Excel
• Powerpoint
• Computer Maintenance