Jeremy Michaud
Market Information Technology Technician at Marriott International
- Role
- Market Information Technology Technician at Marriott International
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Jeremy Michaud
Dedicated IT professional with expertise in technical support, loss prevention, and security management. Over 10 years of experience in leading teams, optimizing safety protocols, and delivering exceptional customer service. Currently pursuing a Bachelor’s of Science Degree in Information Technology Systems to strengthen technical competencies in hardware, software, and network operations. Recognized for leadership, operational efficiency, and a commitment to excellence.
Experience
Market Information Technology Technician
May 2022 — Present · Miami-Fort Lauderdale, FL, US
Manage 15 Hotels throughout South Florida• Provide technical support for hardware, software, and network issues for hotel staff and systems.• Install, configure, and maintain computer systems, servers, and peripheral devices (e.g, printers, scanners, POS systems).• Perform routine maintenance to ensure systems are functioning optimally.• Troubleshoot and resolve hardware and software issues promptly.• Ensure systems security compliance through routine audits and updates.• Conduct training sessions to enhance staff proficiency in system usage.• Monitor and maintain the hotel’s network infrastructure, including Wi-Fi for guests and staff.• Maintain an inventory of IT equipment and supplies, ensuring proper documentation.• Assist in the procurement and installation of new hardware and software as needed.
Education
AHLEI - American Hotel & Lodging Educational Institute
Hospitality Manager: Leadership
2020 — 2020
Florida Atlantic University
Certification, Hospitality & Tourism Management
2020 — 2020
Miami Dade College
Bachelor's degree, Information Technology
2020
Miami Dade College
Business Administration and Management, General
Skills
- Management
- Team Leadership
- Store Management
- Policy
- Auditing
- Retail
- Time Management
- Inventory Management
- Inventory Control
- Merchandising
- Visual Merchandising
- Analysis
- Store Operations
- Customer Service
- Loss Prevention
- Surveillance
- Sales
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.