Jeremy M.
Senior NOC Engineer | Sec+ | BTL1 | Splunk Core Certified Power User | MITRE ATT&CK | Linux Enthusiast
- Role
- Voice Noc Technician at 14ip
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Jeremy M.
A dedicated self-taught Information Technology specialist with a passion for Cyber Security and Networking with a core value on efficacy.
Experience
Voice Noc Technician
Oct 2021 — Present · Orlando, FL, US
Troubleshot, Monitored, and Resolved enterprise level VoIP Phonesystems in a Cloud Environment for connection and performance.Configured phones on a per client and enterprise (call center) level. Work with SIP/RTP protocols. Met SLAs of clients Maintained VoiP phones within a Cisco ASA and routed through a Cisco Meraki router Assisted PMS companies with maintenance of Linux Ubuntu servers forrooms. Worked within a Marwatch / Mitel system. Assisted clients with printers / fax machines over SIP.rooms. Assisted with the Provisioning of Cradlepoints for outages / failover. Endpoint Client Nodes (PTRG)
Education
Valencia College
Associate of Arts - AA
2015 — 2017
University of Central Florida
MULTI/INTERDISCIPLINARY STUDIES
2018 — 2021
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