Jeremy Hawkins
International & Projects Supervisor @C&D Logistics Ltd
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WORK HISTORY
International & Projects Supervisor @C&D Logistics Ltd
Surrey, BC, CA
Developed and implemented SOPs for new TMS (Transportation Management System)- Led onboarding and training for new staff on TMS functionality and internal processes- Conducted client acquisition calls and onboarded new business- Managed weekly performance reviews with coordinators, focusing on profit marginanalysis and carrier selection to enhance quoting strategy- Regularly followed up on quotes, confirming client budgets and closing deals- Oversaw employee performance to ensure adherence to logistics procedures and standards.
EDUCATION
Georgian College
Advanced Diploma, Hotel and Resort Administration
Southern New Hampshire University
Bachelor of Applied Science in Hospitality Administration , Hospitality Administration/Management
SKILLS
ABOUT JEREMY HAWKINS
Jeremy is currently helping customers ship their products or belongings locally and across the world with peace of mind so his customers can focus on what they do best! He gives the best customer service possible and ensures all customers are ready to give a 5* review.Working in hospitality, he has gained much respect from other professionals on how to present the dream to clients, ensuring all clients received 5-Star service. I have learned to work for a team and to lead a team through many challenges, which is where he perfected his problem solving, quick thinking, ability. While he worked for Fairmont in Lake Louise he was not only helping run a successful banquet department of over 50 staff, his team did it with getting some of the best scores the banquet department has ever seen. He is very passionate about what his future career goals and his entrepreneur\'s mindset helps him complete his goals. He goes above and beyond in any position specifically when dealing with guests to make sure he turns their moment into a memory. Banquets has given him the edge in the customer service industry and is ready to prove it to yourself.He has completed his bachelor of science in hospitality at the University of Southern New Hampshire in August of 2012. With his education and past work experiences, he has the skills to succeed in the Sales, Customer Service, and Hospitality industries worldwide
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