Jeremy Clockedile
Accomplished IT Leader driving strategic enterprise-level digital modernization initiatives, global end-user services and operational excellence
- Role
- Dgm - Infra Service Delivery - End User Services at HCLTech
- Location
- Auburn, MA, US
- LinkedIn followers
- 500 followers
About Jeremy Clockedile
Transformational IT Operations and Digital Workplace leader with an 18-year career advancing from frontline IT support into Global Technology leadership. Proven ability to modernize End User Compute (EUC), elevate operational maturity, and deliver secure, compliant, and frictionless digital experiences across regulated multi-region environments. Expert in leading cross-functional program execution, vendor-managed service oversight, enterprise application integration, and lifecycle governance aligned to cybersecurity and compliance frameworks. Recognized for building high-performing global teams, improving service performance by double digits, and orchestrating complex technology integrations that reduce risk, enhance productivity, and unlock business agility and growth at scale.
Experience
Dgm - Infra Service Delivery - End User Services
Jan 2026 — Present · New Britain, CT, US
DFS Delivery Lead - PCaaS
Education
Quinsigamond Community College
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Skills
- Cisco Telepresence
- Adobe Design Suite
- Lean Six Sigma
- Adobe Creative Suite
- Customer Service
- Printers
- Internal Tjx Mdse Apps
- Cisco Nac
- Snagit
- Service Desk Support
- Kronos
- Sharepoint
- Training
- Change Management
- Technical Documentation
- Hp Service Center
- Itil
- Management
- Technical Support
- Rsa Securid
- Sccm
- Wacom Tablet
- Windows 8
- Active Directory
- Iphone Support
- Oracle E-Business Suite
- Tam
- Incident Management
- Advanced Troubleshooting
- Windows Xp
- Process Improvement
- Facilitation
- Troubleshooting
- Citrix
- Technical Training
- Outlook
- Landesk
- Os X
- Lotus Notes
- Websphere
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