Jeremy Bye

About Jeremy Bye

Customer focused, innovative, Technical Program Manager. A wealth of experience…

Experience

1. Principal Technical Program Manager & Senior Program Manager

   Microsoft

   Apr 2004 — Present

   Delivered intuitive single one-stop software & hardware solution that informs, directs, and records a datacenter technician’s tasks. & | Key contributor to overall design and roll-out of a new inventory SaaS platform. Responsible for the asset & spare inventory receipt & put-away, cycle count, spare management, and 3rd party OEM RMA processing integration.| Established a common core UX framework, tenets, interactions, and approach to enable the Datacenter Technicians to efficiently understand, prepare for, and complete their daily tasks. –, & | Identified, designed & delivered Microsoft’s sunrise to sunset chain of custody service, processes & solutions for each individual data bearing device in global data centers (e.g, hard disk drive, solid state drive). –, & | Coordinate, educate and drive each Cloud engineering teams’ compliance with individual client requirements. Regularly report progress to Senior Executive VPs and Microsoft partner organizations.| Collaborated with the Inventory Business PM Team & New Engineering Program Managers to educate, coach and assist in their prospective roles. & | Create a safe space: Model behaviors, learning & discussion session participation, and drive regular virtual happy hour where team members comfortably interact beyond just doing work during the Covid era.| Service engineering group’s annual give campaign organizational leader & coordinator.

Education

• UW Foster School of Business

  Bachelor of Business Administration - BBA, Accounting

Skills

• Software Project Management
• Agile Methodologies
• Sharepoint
• Program Management
• Agile Project Management
• Business Intelligence
• Cloud Computing
• Online Services
• Enterprise Software
• Requirements Analysis
• User Interface
• Usability Testing
• User Experience
• Scrum