Jeremy Bryan Barnes
Digital Experience and Transformation Leader with expertise in Marketing, Customer Experience, and Strategy
- Role
- Senior Industry Principal at Infosys
- Location
- Lake Forest, CA, US
- LinkedIn followers
- 500 followers
About Jeremy Bryan Barnes
My focus is on steering digital and customer experience strategies that resonate with…
Experience
Senior Industry Principal
May 2022 — Present · Lake Forest, CA, US
Recruited to establish and grow Digital Experience Consulting practice and serve as digital strategy leader with the goal of elevating the Infosys brand to include strategy and experience engagements.• Drive the transition from a services-based approach to a product-based approach for clients. Develop product strategies and roadmaps, ongoing insight and research, and product backlogs centered around end-customer needs.• Engage and collaborate with clients to shape a shared vision for customer experience strategy, inspiring emerging digital improvements by transforming customer experiences and creating business value.• Created an internal program to educate and mentor employees in their transition from delivery roles to strategy and consulting roles.
Education
University of California, Riverside
Certification, Design Thinking
Spring Arbor University
Bachelor of Arts, Philosophy/Computer Science
Skills
- Strategic Planning
- Customer Journey Mapping
- Social Networking
- SEO
- Advertising
- Content Strategy
- Crm
- Mobile Devices
- Digital Strategy
- Email Marketing
- Interactive Marketing
- Persona Development
- Marketing
- Multi-Channel Marketing
- Lead Generation
- Audience Segmentation
- Mobile
- Search Engine Optimization (SEO)
- Social Marketing
- Integrated Marketing
- Marketing Strategy
- Social Media Marketing
- Strategy
- Web Strategy
- Web Marketing
- Brand Management
- User Experience
- Experience Strategy
- Customer Experience
- Direct Marketing
- Social Media
- Website Development
- Analytics
- Marketing Communications
- Web Analytics
- Content Marketing
- Digital Marketing
- E-Business
- Mobile Strategy
- Sem
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