Jerald Peter Fernando
Delivery & Operations Head
- Role
- Delivery Manager at Wipro
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Jerald Peter Fernando
Having two decades of experience in IT & Telecom Industry in Technology infrastructure Services, Customer Support, Project Management, Business Process Management, Technical Solution Design & Architecting, Pre-sales Support on Solution & Techno commercials, Telecom Network Practice & Business Development Support, Transition Management, Service Delivery, Program Management and Competency & Operations. Played Senior Managerial role in IT / Telecom Infrastructure Management and providing support in BPM area for Digital Transformation, Strategy & Planning for DSP Telecom Network Managed Services with a leading organization in the industry. Playing the role of Competency & Operations Head in the current practice unit working with. Personal Competency: 1) Business Process Consulting for Digital Service Provider (DSP)- Telecom Network Services Business.(eTOM / ITIL Certified) 2) Business Process Management for Telecom Network B2B, B2C and Whole-Sales Business Lines 3) DSP Transition, Automation and Transformation Management 4) DSP Network Operations & Delivery Enablement Management 5) Competency & Operations Management
Experience
Delivery Manager
Jan 2021 — Present · Bengaluru, IN
Education
University of Madras
Bachelor of Business Administration - BBA, Business Administration and Management, General
Government Polytechnic - Tuticorin
Diploma of Education, Mechanical Engineering
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