Jequan Jiles

Claims Adjuster @Sedgwick

Atlanta, GA, US

Examines Sedgwick claims forms, policies and endorsements, client instructions and other records to determine coverage.• Investigates claims by interviewing insured, claimants, and witnesses, requesting and obtaining reports, by requesting and obtaining physical damage inspection reports, and by comparing claim information with evidence provided.• Sets loss reserves.• Settles claims by determining clients’ coverages, liability, client’s instructions, and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.• Presents evidence to Sedgwick attorneys, producing reports and other documents as evidence.• Maintains case load and professional and technical knowledge through continuing education.• Participates in special projects or performs duties in other areas as requested.• Maintains acceptable claims quality through compliance with service standards and compliance with internal quality control initiatives.