Jen Whalen

About Jen Whalen

Talent Development specialist with 20+ years experience in learning strategy, leadership development, career planning, needs assessment, workshop facilitation, performance management, recruitment, interviewing, succession planning, coaching and mentorship, instructional design and and the overall personal and professional development of the modern workforce. Seeking to innovate and exceed expectations for a company that prioritizes these aspects of employee growth.Specialties: Learning management, professional development, workshop facilitation, coaching and mentorship, e-learning, needs assessment, team building, instructional design, evaluation, objective setting, recruitment, interviewing, remote work, managing meetings, event logistics, public speaking, succession planning, project management and change response.

Experience

1. Learning & Development Manager

   Masco Support Services

   Jan 2023 — Present

   Oversees the Talent Development functions (learning, performance, mentorship, leadership development and succession planning) for the product support sector of a Fortune 500 home improvement company.• Identifies company-wide professional development needs through gap analysis and implement programming aligned with the company’s strategic objectives. Ex. Manager Training, Mentorship Program, Performance Management workshops, etc. • Works cross-functionally and collaboratively with employees, managers, and senior leadership to design, develop, and deliver competency-based learning programs. Ex. Core Capabilities Guides, Peer-to-Peer Learning Events, LinkedIn Learning Paths, etc.• Implements strategic, tailored development plans for high performing employees to help them improve their skills, build business acumen and prepare for senior leadership roles.• Manages and coaches a team of Learning & Development Specialists and company-wide People Leaders.

Education

• North Carolina State University

  Master of Education - MEd, Training and Development

  2017 — 2020

• Palm Beach Atlantic University

  Bachelor of Science (B.S.), Education

  1996 — 2000

Skills

• Transportation Management
• Nonprofits
• Budgeting
• Fundraising
• Excel
• Operations
• Negotiation
• Customer Service
• Project Planning
• Leadership Development
• Planning
• Mentoring
• Route Planning
• Strategic Planning
• Employee Relations
• Teaching
• Time Management
• Troubleshooting
• Hiring
• Team Building
• Word
• Program Management
• Hospitality
• Powerpoint
• Microsoft Excel
• Organizational Development
• Speech Writing
• Quality Management
• Budgets
• Hosting
• Coaching
• Instructional Design
• Sales
• Logistics
• Training
• Event Planning
• Presenter
• Education
• Non-Profits
• Product Development