Jen Turi

About Jen Turi

Emotionally intelligent partner to Human Resource professionals with outstanding written…

Experience

1. Global Client Success - VP, Key Business Development Initiatives

   Careerminds

   Jul 2022 — Present · Concord Twp, OH, US

   Joined the Client Success team post CareerCurve acquisition and now managing all legacy CareerCurve clients, as well as onboarding new Careerminds clients. Present technology demos and customize and deliver QBRs for a wide range of key clients, globally and in all industries, including Fortune 500 accounts.Through strong client relationships, continuing to receive client referrals which are either closed individually or in collaboration with the sales team, adding significant new business revenue to the bottom line. Serve as the main point of contact for receiving any client or participant issues, then escalate and resolve issues to the client’s satisfaction.Proactively suggest solutions and enhancements to the services provided to the client.Build and nurture relationships across key accounts to solidify partnership and deepen penetration in each account. Consult and educate customers about global solutions and/or Executive, Leadership and Development Coaching solutions.Create opportunities for touch points to retain key global client relationships, build partnerships and exceed customer expectations.Given top ratings (almost all 10\'s) in client Net Performer Surveys over the past year. Examples of verbatim feedback from various clients on surveys:\"I feel as if we were met exactly where we were the entire way. Great process and great experience. Thank you!\"\"Jen Turi has been an absolute pleasure to work with. She is a great partner with and I truly appreciate her willingness to have conversations when needed.\"\"Jen Turi has been extremely helpful and attentive to all our company\'s inquiries.\"

Education

• Miami University

  MMBA : MiniMBA

  2020 — 2021

• Miami University

  BA

  1990 — 1994

• SMMU

  Certified Social Media Strategist

  2009 — 2009

Skills

• Employee Relations
• Onboarding
• Human Resources
• Talent Acquisition
• Coaching
• Mbti
• Employee Engagement
• Training
• Career Counseling
• Leadership
• Career Development
• Career Management
• Workshop Facilitation
• Business Development
• Consulting
• Recruiting
• Interviews
• Leadership Development
• Personnel Management
• Job Coaching
• Strategy
• Succession Planning
• Management
• Talent Management
• Organizational Development
• Change Management
• Performance Management
• Crm
• Employee Training
• Executive Coaching
• Organizational Effectiveness
• Resume Writing