Jennifer Harris

About Jennifer Harris

Jennifer first discovered her passion for the hospitality industry when she was in high…

Experience

1. Sales Manager

   Marriott International

   Apr 2024 — Present

   Multi Hotel Sales, Western Mountain Pacific Region• Handles customer inquiries and lead requests for groups (10-99 peak room nights)• Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty• Verifies that business is turned over properly and in a timely fashion for quality service delivery• Drives customer loyalty by delivering service excellence throughout each customer experience• Processes business correspondence and creates contracts and other related booking documentation as required• Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning• Effectively leverages other Group Sales resources and administrative/support staff to achieve personal and team related revenue goals• Understands and actively utilizes company marketing initiative/incentives to close on business• Executes and supports the operational aspects of business booked (generating proposals, writing contracts, customer correspondence)

Education

• California State Polytechnic University-Pomona

  Bachelor of Science (B.S.), Hospitality Management

  2011 — 2015